Senior Project Manager & Operation Manager
Proven track record as a Head of Operations, showcasing leadership and strategic expertise. Recognized for exceptional project management skills and consistently delivering successful outcomes.
Adept at navigating complex challenges and driving efficient project lifecycles. Committed to achieving organizational goals through effective planning, execution, and collaboration.
WORK EXPEREINCE
Senior Project Manager | Ecommerce Manager
AMZ METRIX November 2024 - March 2026
●Directed brand strategy and product positioning, managing product launches, funnels, landing pages, and marketing assets to strengthen market presence.
●Built and managed automation systems and CRM infrastructure in (GHL), developing workflows, funnels, and processes to streamline marketing and customer management.
●Build website and funnel pages while optimizing pages for performance, user experience, and conversion.
●Managed eCommerce operations and marketing execution, monitoring campaign performance, improving conversion rates, and coordinating product promotions and launches.
●Led cross-functional teams and managing projects, workflows, and deadlines through structured project management systems.
●Designed and implemented scalable operational systems and processes, organizing workflows, documentation, and digital assets.
●Led end-to-end operations for eCommerce brands, overseeing Amazon PPC, product research, sourcing, and listing optimization to drive sales and marketplace growth.
Director Of Recruitment
Marketect Media
●Led the end-to-end recruitment lifecycle, managing sourcing, screening, and onboarding for project-based hires.
●Managed client onboarding and hiring strategy, aligning recruitment plans with client needs and project goals.
●Served as the primary client contact, maintaining relationships and providing updates on recruitment progress and talent delivery.
●Coordinated cross-functional collaboration between recruitment teams and hiring departments to ensure efficient hiring processes.
●Improved recruitment systems and workflows, enhancing candidate quality while reducing time-to-hire for critical roles.
Head Of Operation
PICOSOLUTIONS GROUP 2021 - 2024
● Led company-wide operations strategy, aligning product development, marketing, eCommerce, and internal teams to achieve business objectives.
● Directed cross-functional teams across marketing, operations, creative, and technical departments while implementing operational systems and processes to improve efficiency and accountability.
● Oversaw project and systems management, managing multiple initiatives, timelines, resources, and workflows to ensure successful project delivery.
● Managed the product lifecycle, from research and concept to launch and market positioning, using competitor analysis and performance data to refine strategy.
● Built and optimized eCommerce and digital growth strategies, improving product pages, customer experience, and conversion funnels while aligning marketing campaigns with revenue goals.
● Managed client relationships, procurement, fulfillment, and financial operations, including vendor management, logistics coordination, invoicing, and operational compliance.
Project Manager & Operations Manager
THE SOLUTIONS GROUP 2020 - 2024
● Managed daily business operations and internal workflows, supporting real estate marketing initiatives and project execution.
● Led project planning and delivery, coordinating cross-functional teams (designers, marketers, developers) while tracking timelines, milestones, budgets, and deliverables.
● Coordinated communication between executives, stakeholders, and team members to maintain project alignment and ensure efficient execution.
● Oversaw administrative operations, including executive scheduling, travel coordination, documentation, reporting, and confidential company information.
● Developed and executed real estate marketing strategies, managing social media campaigns, email marketing, and digital promotions for property launches.
● Directed branding, creative production, and advertising campaigns, leading the creative team while supporting campaigns through market research, video editing, and content management.
Project Manager / Marketing Specialist
INS FUNNEL
● Managed project planning and execution for marketing funnels, coordinating with designers, developers, and marketing teams to ensure timely delivery.
● Built and optimized sales funnels, landing pages, and automation systems to support lead generation and conversion.
● Implemented digital marketing strategies, including paid ads, email marketing, and funnel optimization.
● Monitored campaign performance, analytics, and conversion metrics to improve funnel performance and marketing results.
● Coordinated marketing assets, creatives, and campaign workflows to support product launches and promotional campaigns.
Business Development Manager / Director Of Data Management
PicoSolutions (PicoGrowth Division) 2021 - 2023
● Developed and executed strategic market penetration plans, identifying new business opportunities and supporting global expansion initiatives.
● Provided strategic leadership to the Business Development team, improving workflows, reporting systems, and sales forecasting processes.
● Built and managed CRM and customer success databases, maintaining accurate client records and organizing data to support sales and client management.
● Managed lead nurturing and client relationship development, securing meetings for CSMs, customizing solutions, and maintaining long-term partnerships with key clients.
● Oversaw administrative and operational support for PicoGrowth, including maintaining company social media, website updates, customer lists, and internal reporting systems.
Project Management / Operations Management
BERRY VIRTUAL 2021 - 2022
● Managed a portfolio of clients, maintaining strong relationships through proactive communication and tailored support.
● Identified client needs and provided timely solutions, ensuring high satisfaction and long-term partnerships.
● Performed virtual assistant and administrative support tasks, including email management, scheduling, and daily operations coordination.
● Implemented organizational systems and workflows to improve efficiency, productivity, and task management.
Project Manager / Creative Director
AH Habits 2017 - 2020
● Managed a portfolio of clients, maintaining strong relationships through proactive communication and tailored support.
● Identified client needs and provided timely solutions, ensuring high satisfaction and long-term partnerships.
● Performed virtual assistant and administrative support tasks, including email management, scheduling, and daily operations coordination.
● Implemented organizational systems and workflows to improve efficiency, productivity, and task management.
Executive Virtual Assistant/ Project Manager
STEVEN ZIGLAR, CPA 2016 - 2020
● Provided administrative support, including drafting emails, creating spreadsheets, and managing databases.
● Coordinated comprehensive travel arrangements and scheduling to support executive needs and operations.
● Conducted research and prepared reports, presentations, and documents to assist with decision-making and business initiatives.
● Managed multiple priorities in a fast-paced environment, anticipating executive needs while handling confidential information with discretion.
Kind Words From Clients
Sharing feedback from people I’ve worked with over the years
Fritz supported my business across administrative operations, social media management, and content production. She is proactive, organized, and dependable, ensuring projects move forward smoothly. It has been a pleasure working with her.
Michael B
Leadership Coach | Happy Habits
Fritz supported the daily operations of my business, helping manage projects, coordinate with marketing and creative teams, and keep our workflows organized. She was reliable, proactive, and helped ensure campaigns and property launches stayed on track. It was great having someone who could support both operations and marketing.
Ingrid Jean G.
CEO | Real Estate Company
Fritz supported our digital marketing team by helping organize and improve our internal operations. She built structured workflows, developed systems, and implemented automation that made our processes more efficient and easier for the team to manage. Her ability to understand how different parts of the business connect from project management to marketing execution helped bring more clarity and structure to our daily operations.
Fritz is organized, proactive, and dependable, and her work made a noticeable difference in how our team collaborated and managed tasks.
Johnny M.
CEO | Ins Fnnel
Fritz has been a reliable operational support for my business, helping manage marketing initiatives, administrative systems, and internal workflows. She consistently demonstrates strong ownership, attention to detail, and professionalism.
I especially appreciate her focus on organization, data privacy, and maintaining structured workflows that keep operations running smoothly.
If you have the opportunity to work with her, I highly recommend it.
Steven Z.
CEO| Accounting Firm
Fritz supported my business across administrative operations, social media management, and content production. She is proactive, organized, and dependable, ensuring projects move forward smoothly. It has been a pleasure working with her.
Michael B
Leadership Coach | Happy Habits
Fritz supported the daily operations of my business, helping manage projects, coordinate with marketing and creative teams, and keep our workflows organized. She was reliable, proactive, and helped ensure campaigns and property launches stayed on track. It was great having someone who could support both operations and marketing.
Ingrid Jean G.
CEO | Real Estate Company
Fritz supported our digital marketing team by helping organize and improve our internal operations. She built structured workflows, developed systems, and implemented automation that made our processes more efficient and easier for the team to manage. Her ability to understand how different parts of the business connect from project management to marketing execution helped bring more clarity and structure to our daily operations.
Fritz is organized, proactive, and dependable, and her work made a noticeable difference in how our team collaborated and managed tasks.
Johnny M.
CEO | Ins Fnnel
Fritz has been a reliable operational support for my business, helping manage marketing initiatives, administrative systems, and internal workflows. She consistently demonstrates strong ownership, attention to detail, and professionalism.
I especially appreciate her focus on organization, data privacy, and maintaining structured workflows that keep operations running smoothly.
If you have the opportunity to work with her, I highly recommend it.
Steven Z.
CEO| Accounting Firm
Companies I’ve Worked With
*Logos represent companies I have worked with as an employee or contractor. All trademarks belong to their respective owners.
